Return Policy

Return and Refund Policy:

1. The Company follows a strict returns policy. Goods may be returned for an exchange or credit note subject to the following:

• • Goods must be returned within 14 days from the date of purchase.
  • The original receipt must be presented at the time of returning the Goods.
  • Goods must be returned with the original packaging, sealed and unopened; any Goods that have been opened, used, installed, or damaged by the Customer shall not be eligible for an exchange or credit note.
  • In the event the returned Goods are eligible for an exchange or credit note, the Company reserves the right to deduct a restocking fee from the exchange amount or credit note.

1. The Company reserves the right to accept or reject the return of Goods for an exchange or credit note. In the event the returned Goods do not meet the requirements of the returns policy set out herein, The Company shall not be obligated to accept the return or provide an exchange or credit note.
2. In exceptional circumstances or in accordance with these Terms, the Company may, at their sole discretion, refund the Customer via cash or credit/debit card (Cash Customers only) or credit to the Customer’s account (Credit Customers only). In such cases, the refund may take up to 10 working days to be processed.
3. All Goods sold shall not be eligible for any warranty, the extent to which permitted by the applicable law or except as may be provided by the manufacturer. However, in the event any defects or damages are discovered upon delivery of the Goods, the Company shall work with the Customer to resolve the issue in a timely and satisfactory manner