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Returns and Refunds

If you are not fully satisfied with your service, we are here to assist you. 

Returns

To be eligible for a return, please do the following:

  • The item(s) must be returned within 14 days of receipt by calling  +971 4 338 7844.
  • The item(s) must be unused and in the same condition that you received it.

  • The item(s) must have the receipt or proof of purchase

Refunds

Upon receiving your item(s), we will inspect it/them and notify you that we have received your returned item(s). We will also immediately notify you on the status of your refund after inspecting the item(s). 

If your return is approved, we will initiate a refund to your credit card (or original method of
payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us 

If you have any questions on how to return your item(s) to us, call +971 4 338 7844 or send an email to info@theelitecarparts.com